Mobile App

How do i get the app

chartIT app is available from both Apple and Google app stores. It is limited to work only on tablets as we require the real-estate on larger screens. Note: it will not show up in the stores if you search for it from your phone.

“When you come to a fork in the road, take it” – Yogi Berra

Why will chartIT app only work on tablets?

To maintain our user-friendly approach, space was a necessity.  We didn’t believe we could do the experience justice on a phone sized screen.

We could deliver a better experience for the user without compromise by limiting usage to a tablet sized screen only.

“Look for your choices, pick the best one, then go with it” – Pat Riley

Can I use chartIT app without an internet connection?

chartIT app will still work without an internet connection!  Chart as many games and/or bullpens as required, but simply wait to push the Sync button until you have an internet connection for your tablet.  The app will store these games/bullpens locally on your device until you have the ability to Sync and push the game data through.

“Don’t underestimate yourself.  You are more capable than you think.  Keep working.  Don’t give up.” – Jennie Finch

What is the bullpen module for?

The bullpen module can inspire different pitching workouts, provide an increased level of accountability, generate discussion around the right location to throw a pitch in a specific scenario, add a competitive nature, increase the quality of the pitching practice, etc. It allows you to focus on and improve the many facets of softball.

“One man practicing sportsmanship is far better than 50 preaching it.” - Knute Rockne



How do the subscription levels work across multiple tenancies?

A user may be invited to multiple tenancies and potentially be allocated a variety of subscription levels across these multiple tenancies.

However, the highest level of subscription that the user has access to will flow across for all their tenancies.

This means that if you purchased a Silver level subscription for yourself but are invited to a Team tenancy and given Gold level within that Team Tenancy, in reality your Team Gold access will actually flow across to all your Tenancies enabling you to have access to more features even within your Personal tenancy where you originally only had Silver.

“When someone you have a lot of respect for believes in you, it helps you believe in yourself.” – Cat Osterman

Will I lose all my data if I cancel my subscription?

We will hold onto your data for 3 months after your subscription expired. When you renew your subscription within 3 months, all your data will still be available to you. If you renew after 3 months your data may be lost.

“You can’t always control the circumstances – only how you react to those circumstances; you can always control your attitude and your effort.” – Jennie Finch

How long is my data available for?

All your data will be available as long as you maintain your subscription to chartIT.

I am who I am.  I’m going to be who I am.  And I’m going to give my all to the game in the way that I do it.” – Lonni Alameda

Can I transfer my subscription?

With an individual subscription – No, you cannot transfer your subscription.

With a team subscription – Yes, the administrator user can remove an allocated license from a user and re-allocate to a different user.

“What I love about the game is that the game doesn’t know who is supposed to win.” – Sue Enquist

Who can I share my information/data with?

chartIT works on a tenancy basis.  You will have one login (email address and password) for the chartIT app and chartIT reporting, and within that one login you will be able to access multiple tenancies/teams.

The tenancy/team you chart your data into will dictate whom your data is shared with.  Every user has a personal tenancy when they subscribe which generally contains data for yourself only.  From there, you can setup other tenancies which mimic different teams.  If you chart data into those tenancies, all users with access to those tenancies will be able to see that data.  This makes it really simple to share data with the appropriate coaches and athletes.

In conjunction with this, if you have a Gold level subscription you have the ability to export and import games of data to another Gold chartIT user. This is helpful if you have data across different tenancies that you would like to copy across or if you are friends with other users that are willing to share their game data with you.

“Teamwork makes the dream work” – John C. Maxwell


What is chartIT?

chartIT consists of

  1. An app to chart softball games and to chart bullpen practices.
  2. A secure web browser login to complete reporting and view data.

chartIT can assist users (coaches, athletes, parents, etc.) to capture data that has historically been gathered via pen and paper or not at all.

All sports are looking for options to utilize technology more and this is a great opportunity to get on board with this movement in a softball setting.

“It is not the strongest of the species that survive, nor the most intelligent, but the one more responsive to change.” – Charles Darwin

What is charting?

Charting, in the general sense, refers to recording pitches thrown in a game.  There are varying levels of details, but this can include the pitch type, location in the strike zone, location of the ball in the field – all of these are charted against the player(s) these relate to.  Often when watching college and/or international softball you will see a multitude of clipboards in a dugout and each of them is usually recording a different aspect of the game.

“Anything worthy of your passion should be worthy of your preparation.” - Sue Enquist

Why should I chart games in chartIT?

Softball is simple, score more runs than the other team and you win.  Within that simplicity there is a multitude of layers to uncover.  The more you learn/master, the more there is to learn/master.

The data captured via chartIT can be used for the following reasons:

  • Scouting on opposition pitching – this can help to ensure your team is ready with as much information as possible, e.g., pitch types the pitcher throws, tendencies, effectiveness of change of speed, measure of control, success against left-handed vs. right-handed hitters.
  • Scouting on opposition hitting – this can assist with ensuring your defense is setup correctly, ensuring that you are throwing the best pitch in that scenario to that hitter, deciding when to pitch around hitters, practicing your ability at hitting specific pitches or locations, verifying success against left-handed vs. right-handed pitchers.
  • Discovering more about your own players – you can identify aspects to focus on or highlight aspects that you do better than you thought, use data as a reference with your players (or parents) rather than verbal opinions, use it as an educational tool to develop pitch calling and game awareness.

“To not look at the data is foolish, but to look at the data as having all the answers is even more foolish.  It is a collision of new-school statistics and statisticians against old-school managers, coaches, and instructors.  Neither side is right, neither is wrong; there is so much to be gained from listening to both sides.” -  Tim Kurkjian

What triggered the development of chartIT?

We saw an opportunity to revolutionize the existing pen and paper method by designing a better way to chart a game via an app allowing efficient data manipulation and trend analysis.  If we could make this job easier for all parties then the hope is more teams/coaches/players/parents will want to capture the data and learn from it. Using chartIT also makes the entire experience far more fun than it was with the older methods.

Our need will be the real creator.” - Plato

Why should I use chartIT instead of my current pen and paper method?

Charting a game with chartIT takes a similar amount of time as using pen and paper, but the real time saver exists when analyzing the data post-game.

Consider how many games you may have charted on paper and wished it was simple to combine multiple games together that are currently on separate pieces of paper – chartIT allows you to do that.

The reporting functionalities means you can find opportunities within a few clicks of a mouse.  Compare this to the amount of time it could take up using alternate methods. At a really attractive price point it becomes a no brainer to gain time back.

“Work smarter, not harder.” – Allen F. Morgenstern

How is chartIT different to other score tracking apps out there?

While there are other technology options out there to track softball, they all have a different goal in mind compared to chartIT.  Their goals might stem from scorekeeping and statistics, live updates for followers that can’t physically be at the games, live streaming or charting in combination with video.

chartIT realizes our three goals:

  1. A user-friendly and real-time interface to chart softball games
  2. A user-friendly and powerful reporting interface
  3. Affordable for all levels

chartIT tracks the score/progress of the game so it can differentiate between pressure moments and situations, but it was never designed to replace traditional scorers/scorekeepers/scorekeeping apps.  These processes/apps do a great job at what they’re designed to do, but chartIT is definitely different.

chartIT has the ability to report on a pitch type, location in the zone, pitch outcome and location in the field in real-time and in a user-friendly manner while at an affordable price. Together with the bullpen module for practicing purposes we have created a unique product.

By choosing not to compete against existing products and focusing on our goals, we can perfect our unique approach and fill a much-needed gap in the market.

“We cannot become what we need to be by remaining what we are” – Max Depree

Technology isn’t currently allowed in the dugout in college softball, so how can I use chartIT?

While the current NCAA rules don’t allow the use of technology in dugouts, that doesn’t mean there isn’t an opportunity to still utilize chartIT.

An additional off-field person sitting outside of the dugout could still chart the game via chartIT.

Alternatively, if you already record your games then charting the game into chartIT while watching a replay post-game is a great option.  The opportunity that comes from capturing multiple games into chartIT makes the additional time worthwhile.

“I’m not exceptionally fast or overly powerful.  But I have a good work ethic, and I make up for it by using technique and trying to be smarter.” - Dot Richardson

I prefer to “see the ball, hit the ball” rather than overloading players with information. How can chartIT assist?

Ensuring players balance out their natural physical skill with the edge that chartIT can give can take a bit of getting used to.  For this reason, it creates a great opportunity for players at travel and high school level to utilize chartIT. Controlling the information given at a younger age is key, and initially picking simple concepts (inside vs outside or first strike percentages) is a great first step to build on.

The earlier athletes are exposed to the advantage scouted information can create for them, the more success the athlete can ultimately have at a younger age and the more well-rounded of a recruiting prospect the athlete can be.

The fact is, this information is being utilized at college and international level.  The sooner an athlete learns to use it, the better.

“There is a way to play this game (softball) physically, but it’s the mental part that’s going to separate gold from silver and silver from bronze.” - Lisa Fernandez

Where is the best position/angle to chart from?

The best position to chart the game from comes down to personal preference.  For this reason, our toggle view buttons assist with switching between charting from a behind-the-catcher angle or, alternatively, from a pitcher’s perspective or center field.  As most games are recorded from a center field camera, the ability to match perspectives in the chartIT app assists hugely.

"Baseball is 50% from the neck up" - Ted Williams

How do I know what pitch type it is?

Recognizing the pitch type can be tricky and isn’t something you will get 100% correct all the time.  Key indicators can include spin of the ball, a pitcher’s body position at release, their hand/fingers/wrist movement on/after release, location of the catcher and path of the pitch.

This is something that you will get better at the more you focus on these aspects and can be a useful training exercise for hitters: to sit, watch, and recognize pitch type.

“Learn continually, there’s always one more thing to learn” – Steve Jobs