Why will chartIT app only work on tablets?
To maintain our user-friendly approach, space was a necessity. We didn’t believe we could do the experience justice on a phone sized screen.
We could deliver a better experience for the user without compromise by limiting usage to a tablet sized screen only.
Can I use chartIT app without an internet connection?
What is the bullpen module for?
How do the subscription levels work across multiple tenancies?
A user may be invited to multiple tenancies and potentially be allocated a variety of subscription levels across these multiple tenancies.
However, the highest level of subscription that the user has access to will flow across for all their tenancies.
This means that if you purchased a Silver level subscription for yourself but are invited to a Team tenancy and given Gold level within that Team Tenancy, in reality your Team Gold access will actually flow across to all your Tenancies enabling you to have access to more features even within your Personal tenancy where you originally only had Silver.
Will I lose all my data if I cancel my subscription?
How long is my data available for?
Can I transfer my subscription?
With an individual subscription – No, you cannot transfer your subscription.
With a team subscription – Yes, the administrator user can remove an allocated license from a user and re-allocate to a different user.
Who can I share my information/data with?
chartIT works on a tenancy basis. You will have one login (email address and password) for the chartIT app and chartIT reporting, and within that one login you will be able to access multiple tenancies/teams.
The tenancy/team you chart your data into will dictate whom your data is shared with. Every user has a personal tenancy when they subscribe which generally contains data for yourself only. From there, you can setup other tenancies which mimic different teams. If you chart data into those tenancies, all users with access to those tenancies will be able to see that data. This makes it really simple to share data with the appropriate coaches and athletes.
In conjunction with this, if you have a Gold level subscription you have the ability to export and import games of data to another Gold chartIT user. This is helpful if you have data across different tenancies that you would like to copy across or if you are friends with other users that are willing to share their game data with you.
What is chartIT?
chartIT consists of
- An app to chart softball games and to chart bullpen practices.
- A secure web browser login to complete reporting and view data.
chartIT can assist users (coaches, athletes, parents, etc.) to capture data that has historically been gathered via pen and paper or not at all.
All sports are looking for options to utilize technology more and this is a great opportunity to get on board with this movement in a softball setting.
What is charting?
Why should I chart games in chartIT?
Softball is simple, score more runs than the other team and you win. Within that simplicity there is a multitude of layers to uncover. The more you learn/master, the more there is to learn/master.
The data captured via chartIT can be used for the following reasons:
- Scouting on opposition pitching – this can help to ensure your team is ready with as much information as possible, e.g., pitch types the pitcher throws, tendencies, effectiveness of change of speed, measure of control, success against left-handed vs. right-handed hitters.
- Scouting on opposition hitting – this can assist with ensuring your defense is setup correctly, ensuring that you are throwing the best pitch in that scenario to that hitter, deciding when to pitch around hitters, practicing your ability at hitting specific pitches or locations, verifying success against left-handed vs. right-handed pitchers.
- Discovering more about your own players – you can identify aspects to focus on or highlight aspects that you do better than you thought, use data as a reference with your players (or parents) rather than verbal opinions, use it as an educational tool to develop pitch calling and game awareness.
What triggered the development of chartIT?
Why should I use chartIT instead of my current pen and paper method?
Charting a game with chartIT takes a similar amount of time as using pen and paper, but the real time saver exists when analyzing the data post-game.
Consider how many games you may have charted on paper and wished it was simple to combine multiple games together that are currently on separate pieces of paper – chartIT allows you to do that.
The reporting functionalities means you can find opportunities within a few clicks of a mouse. Compare this to the amount of time it could take up using alternate methods. At a really attractive price point it becomes a no brainer to gain time back.
How is chartIT different to other score tracking apps out there?
While there are other technology options out there to track softball, they all have a different goal in mind compared to chartIT. Their goals might stem from scorekeeping and statistics, live updates for followers that can’t physically be at the games, live streaming or charting in combination with video.
chartIT realizes our three goals:
- A user-friendly and real-time interface to chart softball games
- A user-friendly and powerful reporting interface
- Affordable for all levels
chartIT tracks the score/progress of the game so it can differentiate between pressure moments and situations, but it was never designed to replace traditional scorers/scorekeepers/scorekeeping apps. These processes/apps do a great job at what they’re designed to do, but chartIT is definitely different.
chartIT has the ability to report on a pitch type, location in the zone, pitch outcome and location in the field in real-time and in a user-friendly manner while at an affordable price. Together with the bullpen module for practicing purposes we have created a unique product.
By choosing not to compete against existing products and focusing on our goals, we can perfect our unique approach and fill a much-needed gap in the market.
Technology isn’t currently allowed in the dugout in college softball, so how can I use chartIT?
While the current NCAA rules don’t allow the use of technology in dugouts, that doesn’t mean there isn’t an opportunity to still utilize chartIT.
An additional off-field person sitting outside of the dugout could still chart the game via chartIT.
Alternatively, if you already record your games then charting the game into chartIT while watching a replay post-game is a great option. The opportunity that comes from capturing multiple games into chartIT makes the additional time worthwhile.
I prefer to “see the ball, hit the ball” rather than overloading players with information. How can chartIT assist?
Ensuring players balance out their natural physical skill with the edge that chartIT can give can take a bit of getting used to. For this reason, it creates a great opportunity for players at travel and high school level to utilize chartIT. Controlling the information given at a younger age is key, and initially picking simple concepts (inside vs outside or first strike percentages) is a great first step to build on.
The earlier athletes are exposed to the advantage scouted information can create for them, the more success the athlete can ultimately have at a younger age and the more well-rounded of a recruiting prospect the athlete can be.
The fact is, this information is being utilized at college and international level. The sooner an athlete learns to use it, the better.
Where is the best position/angle to chart from?
How do I know what pitch type it is?
Recognizing the pitch type can be tricky and isn’t something you will get 100% correct all the time. Key indicators can include spin of the ball, a pitcher’s body position at release, their hand/fingers/wrist movement on/after release, location of the catcher and path of the pitch.
This is something that you will get better at the more you focus on these aspects and can be a useful training exercise for hitters: to sit, watch, and recognize pitch type.